Introduction
Thronmenders Trading Academy ("Company," "we," "us," or "our") is committed to protecting the privacy and personal information of our students, users, and visitors. As a financial education institution, we understand the importance of maintaining confidentiality and complying with applicable privacy regulations. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information in connection with our trading education services.
Important Notice: Our educational content is for informational purposes only and does not constitute financial advice. Past performance does not guarantee future results, and trading involves substantial risk of loss.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Register for courses or create an account
- Subscribe to our educational materials
- Participate in webinars, forums, or live sessions
- Complete assessments or quizzes
- Contact our support team
- Make payments for courses or services
This information may include your name, email address, phone number, educational background, trading experience level, payment information, and any other information you choose to provide.
Educational Data
We collect and maintain records of your educational progress, including:
- Course enrollment and completion status
- Quiz and assessment scores
- Participation in discussions and forums
- Learning preferences and interests
- Certification achievements
Technical Information
We automatically collect technical information when you use our platform, including:
- IP address and geolocation data
- Browser type and version
- Device information and operating system
- Usage patterns and navigation behavior
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following educational and business purposes:
- Educational Services: Deliver courses, track progress, provide personalized learning experiences, and issue certifications
- Communication: Send course updates, educational newsletters, market insights, and respond to inquiries
- Platform Improvement: Analyze usage patterns to enhance our educational content and platform functionality
- Compliance: Maintain educational records as required by applicable regulations
- Security: Protect our platform and users from fraud, abuse, and unauthorized access
- Legal Obligations: Comply with regulatory requirements and legal processes
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist with payment processing, email delivery, analytics, and technical support
- Educational Partners: Certified trading platforms or financial institutions for practical training purposes (with your explicit consent)
- Legal Compliance: When required by law, regulation, legal process, or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with appropriate privacy protections)
- Consent: When you explicitly authorize us to share specific information
Educational Records and FERPA Compliance
We maintain educational records in accordance with applicable privacy laws. If FERPA applies to our services, we will:
- Protect the privacy of student education records
- Provide access to your educational records upon request
- Allow you to request corrections to inaccurate records
- Obtain consent before disclosing personally identifiable information from education records
Financial Information Security
Given the financial nature of our education:
- We use industry-standard encryption for payment processing
- We do not store complete credit card information
- We implement multi-factor authentication for account security
- We regularly monitor for suspicious account activity
- We maintain secure databases with restricted access
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Request transfer of your educational data to another institution
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing your information
To exercise these rights, please contact us at support@thronmenders.com.
Data Retention
We retain your information for as long as necessary to:
- Provide educational services and maintain learning records
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Meet educational accreditation standards
Educational records are typically retained for a minimum of 7 years after course completion or account closure, as required by educational standards and regulations.
Jurisdiction
Thronmenders Trading Academy is established and operates under the laws of Sri Lanka. Your information is processed and stored in accordance with Sri Lankan data protection laws and regulations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact:
Thronmenders Trading Academy
Location: Sri Lanka
Email: support@thronmenders.com
Phone: +94-722-916-467